Accessibility

This statement is published by Daily Be Better - F.Z.C, a UAE Ajman Free Zone company (License No. 55075), Ajman Free Zone C1 Building, B.C. 1308557, Ajman Free Zone, Ajman, United Arab Emirates.

Our commitment

We want everyone to be able to use the DailyBeBetter Coach, including people who use assistive technology such as screen readers, screen magnification, or alternative input. We treat accessibility as part of building the product, not an afterthought, and we are working toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 / 2.2 at Level AA as our target standard. This is an ongoing effort, and the statement below is honest about both what is in place and what is not yet.

Standard we target

We design and build against WCAG 2.1 / 2.2 Level AA for our web pages, and toward the equivalent expectations for the mobile app (the EU harmonised standard EN 301 549 references WCAG for ICT). We have not yet completed a full independent conformance audit, so we describe the app's posture as “working toward WCAG-aligned accessibility,” not as a certified conformance claim.

Measures in place

• The AI-interaction disclosure is accessible — the in-product notice that you are interacting with an AI is provided as on-screen text that is compatible with screen readers, not buried in audio-only output or in the Terms of Service.
• Crisis resources are reachable in-app — the crisis-support referral (988 / text HOME to 741741) is surfaced as an explicit in-session element you can see and reach (see Crisis Support).
• Voice-first with text on screen — coaching is delivered by voice, and key interface state, the AI disclosure, and crisis resources are also presented as on-screen text, so the experience does not depend on hearing alone.
• Standard platform controls — the app is built with standard components that expose native accessibility roles and labels to the operating system's assistive technologies.

Known gaps

We are honest about what is not done. As of the date of this statement:

• No independent third-party accessibility audit has been completed yet; our conformance is self-assessed.
• Screen-reader labelling and focus order have not been fully verified across every screen of the mobile app.
• Some color-contrast and dynamic-text-size behaviors have not been exhaustively tested against WCAG AA on every screen.
• We do not yet publish per-screen conformance details.

We will update this statement as gaps are closed and as an audit is completed.

European Accessibility Act (EAA) determination

The European Accessibility Act (EAA, Directive (EU) 2019/882) sets accessibility requirements for a defined set of products and services in the EU, with obligations applying to products placed on the market and services provided from 28 June 2025.

The EAA contains a microenterprise exemption — but that exemption is services-only. It can relieve a microenterprise that provides services from the EAA's service obligations. It does not blanket-exempt a consumer-facing product. A consumer mobile app is a customer-facing offering in the EAA's scope, and a naive “we are a microenterprise, therefore exempt” determination would be wrong.

Accordingly, we do not claim a blanket microenterprise exemption for the DailyBeBetter Coach. Our posture is to treat the app as in scope and to work toward the EAA-referenced accessibility requirements (WCAG-aligned, EN 301 549), rather than to assert an exemption we are not entitled to.

[Legal determination — pending] The precise classification of “a mobile app delivered as a service” — product vs service obligations under the EAA — is a determination our legal counsel will confirm. The conservative, in-scope posture above is our default until counsel confirms otherwise.

Accessibility feedback

If you have trouble using any part of the DailyBeBetter Coach, or you want to request information in an accessible format, please contact us — we want to hear about it and fix it:

office@dailybebetter.com

We aim to respond to accessibility feedback promptly. If you are not satisfied with our response, you may be entitled to escalate to the relevant national accessibility enforcement authority in your EU member state.